The Arenal Evergreen team is happy to assist you during your visit to Costa Rica. We strive to provide you with detailed and concise information for each service booked through us. Here you will find some of our cancellation policies in case you need to make any changes or cancellations to any of the services booked.
As we offer customizable packages, these general policies may not cover your specific situation. Feel free to contact us for more details or if you have any questions.
Some services you can reserve are provided directly by Arenal Evergreen and others are contracted out to third parties. We do this to guarantee that you will receive excellent quality service, exactly as booked.
Our list of service providers includes renowned companies such as: Arenal Rafting, Desafío Adventure Company, Místico Park, Wave Expeditions, Jacamar Naturalist Tours, Gersan Horses, Canoa Aventura and the top hotels in the area such as Baldi Hot Springs, Tabacón Thermal Resort, Hotel Los Lagos, Arenal Paraíso Hotel, Arenal Montechiari, and Casa Luna Hotel. In these cases, we must adhere to their cancellation policies.
Cancellation policies vary on holidays and during peak season. Please contact us for more details.
+506 85 45 0475
Tel: (506) 8335 80 44
(506) 2479 97 69
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